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Operating SDS Programs: Developing SDS Business Rules and FMS and I&A Standards

This presentation (PowerPoint) discusses the importance of and key to implementing successful self–directed services and FMS and Information and Assistance (I&A) supports in connection to the development and implementation of SDS program business rules and FMS and I&A standards. Along with the crosswalk discussed in Webinar #1, these are considered the foundation for implementing effective operating policies and procedures for SDS and VF/EA FMS and I&A supports.